Post-implementation support
We offer support for our Clients pertaining to day-to-day service and development of the implemented IT solutions. As the needs of our Clients change we adjust their chosen IT solutions to the new requirements. Post-implementation support also includes further training in the use of these IT solutions.
The extensive offer of post-implementation support includes:
Support in day-to-day operation
- general support in operating the IT solution,
- diagnosing the causes for problems with operating the solutions and aid in their removal,
- administration and outsourcing of IT environments.
Development
- analyzing the changes in needs of the company,
- aid in selecting appropriate IT solutions and development of the IT infrastructure,
- implementation of solutions.
Training
- training current users,
- training new users.
Post-implementation support is meant to increase our Clients’ confidence when operating the solution we have implemented. We want our Clients to trust the Insoft Consulting Team to be a reliable and experienced business partner. We are convinced that our extensive offer and an individual approach to each Client result in a positive change for their companies.